Insight Update

I am ecstatic to report that it's been almost 48 hours since we've had any interruption in phone, internet or cable TV service. I hesitate to type this, but I do believe the problem has finally been resolved. All I know is it's been hot as hell this week and I'm thankful that the internet and phone were the only things not working and not the a/c or else I would have packed up and taken us all to a hotel.