Cable Issues, Day Five

As I type this I am at my wit's end. When I got back from lunch today, I tried (key word: tried) to call home, only to discover that the phone was yet again out of order. I immediately called Insight, and after about ten minutes of being on hold, I finally was connected to a maintenance supervisor and I'm not ashamed to say that I ripped him a new one. He did everything but swear on his not-dead mother's grave that the problem would be fixed tonight. As of now, all Insight cables are in working condition. I'll keep you posted.