Thursday, November 3, 2011

Drama At The Compound

I'm glad that I will be leaving in a few minutes and will be gone the rest of the evening, because it's not going to be a very peaceful night here at The Compound.  The 'Rents are on the warpath, and I can't blame them one bit.

Back in the summer, their old insurance agent moved to Iowa, and his replacement paid them a visit.  He went over their coverage, and was even able to get them a premium reduction in one of their policies.  During the review, Dad said they wanted to increase their coverage on their extended-care policy. No problem.  The agent filled out the proper paperwork and it was a done deal.  Until the next day, when they got a call from a nurse hired by the insurance company, saying she needed to come out and give them an exam in order for them to get the policy.  Dad told her that they weren't getting a new policy - they were just adding more coverage.  She had to come anyway.  So she came and gave them the exams, and she even told them that there was no reason she should have come - they weren't getting a NEW policy. 

Fast forward to today when the 'Rents received a letter from the insurance company along with a copy of the check that they wrote out for the additional coverage.  The letter said the medical exam info arrived too late" and they were declined coverage.  Of course when they received the letter, their insurance agent's office was already closed so they'll have to wait till tomorrow. 

Like I said, I'm kinda glad I won't be around here tonight.  As always, I'll keep you posted.

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