As a retirement present to myself,, I bought a very badass watch that I have wanted for years. I got it, and I was stupid and couldn't figure out how first, to open the band to put it on, and second, how to pull back on the stem to get the watch set for the proper time. I went to the local watch shop this morning, and in about two minutes, he showed me how to do both things, as well as a few others. And he didn't charge me a dime. That's what I call good customer service.
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