More Bad Customer Service Reports

At lunch today, I received several bad customer service reports from our friendly neighborhood Kroger grocery store.  The most common complaint here of late seems to be that whenever Kroger has a 10-for-$10 sale, they never have enough of the sale items in stock.  Take, for example, an incident that happened when a co-worker went to Kroger to buy some Kroger brand milk that was on sale 10 half-gallons for $10.  She bought one half-gallon of skim milk and one half-gallon of 2% milk for her kids.  Much to her surprise, they were sold out of all of the Kroger half-gallons of milk but had some of the Deans brand.  She needed milk, and like me, she didn't feel like running all over the county to save a buck, so she bought the more expensive Deans brand.  Here's the conversation between her and the checkout girl.

Checkout girl : The Deans milk isn't on sale
Co-worker: I know.  You didn't have any back there - all you had was Deans milk in the half-gallons.
Checkout girl: Would you like a raincheck?
Co-worker: No, my babies can't drink a raincheck. They'll have to drink Deans milk.

You'd think when stores advertise items on sale, they would actually order more of the items so they wouldn't run out.  Unfortunately for us shoppers, Krogers has become notorious for this.  I guess the same could be said for toilet paper.  You can't wipe your ass with a raincheck.  Well, I guess you could, but you have to remember it's just a small piece of paper.